Submitted by Armed Forces Bank.
Armed Forces Bank (AFB) – a full-service military bank committed to serving those who serve since 1907 – has been named “Distinguished Bank of the Year 2020” by the Department of the Army and Navy. The Department of the Army recognized Armed Forces Bank at Joint Base Lewis-McChord in Washington and the Department of the Navy selected Armed Forces Bank at Naval Station Great Lakes in Illinois.
The award recognizes the on-base financial institutions that provided exceptional service to the community during the preceding calendar year. In particular, Armed Forces Bank was recognized for its leadership in serving military service members and their families with a vast array of banking services, installation support and financial education. In addition, Armed Forces Bank maintained bank access and met cash requirements during the Covid-19 pandemic to ensure that all individuals and businesses could conduct financial services without disruption.
Armed Forces Bank was formally recognized at the 2021 Association of Military Banks of America (AMBA) Annual Workshop held virtually August 23 and 24, 2021.
Armed Forces Bank has branches on 17 military installations throughout the United States. With 114 years experience, Armed Forces Bank provides a first class standard of care for military, government personnel and their families across all installations to uphold a consistent customer experience – regardless of location.
This year’s honorees, Armed Forces Bank at Joint Base Lewis-McChord (JBLM) and Armed Forces Bank at Naval Station Great Lakes (NSGL), serve approximately 210,000 and 150,000 active duty and retired military, government personnel, and their families, respectively. Both AFB/JBLM and AFB/NSGL began operations in 1997 with two locations on base at JBLM and three locations on base at NSGL.
For the 2020 calendar year, Armed Forces Bank received nine nominations combined from the three branches of service (Army, Air Force and Navy) for the award by Command Leadership at military installations around the country. Financial education, community outreach and product value propositions were some of the contributing factors for acknowledgment at these locations.
In addition, Armed Forces Bank is fortunate to have been honored for nine consecutive years for “Distinguished Bank of the Year” by at least one branch of service (Army, Air Force and/or Navy).
“We are honored to be awarded the ‘Distinguished Bank of the Year’ for the ninth consecutive year. This honor reflects our dedication to meet the distinct needs of military service members and their families,” said Don Giles, president of Armed Forces Bank. “Armed Forces Bank strives to provide the best banking solutions and financial advice no matter where our clients are stationed or deployed around the world.”
With a constant focus on innovation to help military clients effectively manage their finances no matter where they are around the globe, Armed Forces Bank launched a new and improved Digital Banking platform. Online and Mobile Banking services have been recently upgraded to include:
- New Digital Banking platform allowing clients to conveniently bank from their smartphone, tablet or desktop computer anywhere, including sending and sharing money with Zelle and TransferNow
- New Access Loan available 24/7 with a user-friendly application that puts borrowers in the driver’s seat for payment flexibility and immediate funding for loans as low as $750
- Availability of a chat feature on the Armed Forces Bank website for visitors and personalized service with access to live bankers through Online and Mobile Banking
Armed Forces Bank also offers clients the convenience to add cash to their Armed Forces Bank debit cards at any register at more than 4,000 Walmart locations across the U.S. Additional retailers will soon be added to the locations where clients can add cash to their debit card.
“It is an honor to serve the active and retired military service members and their families who are dedicated to serving our country,” adds Giles. “We will continue to innovate and provide products and services that make banking more accessible and convenient to meet the unique needs of our clients.”
Armed Forces Bank
Armed Forces Bank (AFB), headquartered in Fort Leavenworth, Kansas, is a full-service military bank committed to serving those who serve since 1907. As part of a family of banks with over $1.2 billion in assets, AFB provides affordable, personal, and convenient banking and financial services to both active and retired military and civilian clients in all 50 states and around the world. Armed Forces Bank has more on-base locations than any military bank in the country with 23 locations. Armed Forces Bank is a wholly-owned subsidiary of Dickinson Financial Corporation, a $3.5 billion bank holding company headquartered in Kansas City, Mo. Armed Forces Bank’s sister bank, Academy Bank, is a full-service community bank with over 80 branch locations in Arizona, Colorado, Kansas and Missouri. For more, visit www.afbank.com.