A cut Qwest phone line, will prohibit some Pierce County citizens‚Äô ability to call 9-1-1 from their landlines. Affected phone numbers in the 253 area code begin with the prefix 564, which primarily impacts citizens and businesses in West Tacoma, Fircrest and University Place. Qwest has not yet been able to provide the Law Enforcement Support Agency with an estimated repair time.
People needing to call 9-1-1 for emergency assistance are encouraged to use their cellular phone or go to the nearest fire station.
UPDATE: The cause of the line outage was due to a wet cable in a flooded central office. Qwest says that it will take 2 to 3 days for the line to dry out. Some of the estimated 2,700 affected residences may experience sporadic phone service over the next few days.