At its March meeting, Pierce County Library’s Board of Trustees will discuss the new University Place Pierce County Library, new services from the Library’s re-authorized levy, strategic planning, and other issues.
The Board of Trustees will meet at the Pierce County Library System’s Processing and Administration Center, 3005 112th St. E., in Tacoma on Wednesday, March 14, 3:30 & 6 p.m.
Three of the primary issues the board will address include:
New University Place Library-The Library’s Director, Neel Parikh, and Deputy Director, Georgia Lomax, attended a two-day session with City of University Place and determined a proposed space for the new University Place Library in UPTown Center in a city hall/library mixed-use building. The current plans are to complete a design for the city hall/library building in June 2007, begin construction in spring 2008, and complete construction in summer 2009.
New services from re-authorized levy-Customers are checking out and tuning into new services the Library began offering in mid-January, as the first of four pledges the Library made from its re-authorized levy approved by voters in September 2006. The first pledge is new services and materials, which includes eight new services. Audio books people can download are a big hit, and people have checked out nearly 600 audio books. The Library can’t keep Playaways (small, portable audio devices with full recordings of books) on its shelves. People have checked out the 481 Playaways 1,215 times. Online school reading lists, Read the Books, are popular, too. Customers have used the lists nearly 2,000 times. This spring, the Library is preparing to begin offering its second and third pledges from the re-authorized levy-adding more open hours at branches and increasing services for kids and teenagers.
Strategic Planning-Parikh will brief the Board of Trustees on the Library’s strategic planning, using a nationally recognized process known as a balanced scorecard. The scorecard has four main elements to achieve balance: serving customers and potential customers, running the business, managing financial resources, and developing employees. The Library has been using the balanced scorecard process for two years and has made great progress. It has defined customers and skills for staff to best serve customers and the Library has involved customers to help guide and improve library services, such as the Library’s new quick checkout system, redesign of its Web site, and upgrades to the Library’s catalog.